At HiddenTheory, we ensure that every product is carefully inspected before shipping. However, if you receive a product that is damaged or has a manufacturing defect, we offer a replacement within 7 days of delivery.

Eligibility for Replacement

You may request a replacement if:

• The product is damaged during shipping, or

• The product has a manufacturing defect, or

• You received the wrong item

The request must be made within 7 days of receiving the order.

Important Conditions

To qualify for a replacement:

• The product must be unused and unwashed

• All original tags and packaging must be intact

• You must provide clear photos or videos of the defect

Requests made after 7 days of delivery may not be accepted.

Non-Eligible Cases

We do not offer returns or replacements for:

• Incorrect size selection

• Change of mind

• Slight color variation due to screen display

• Minor thread variations that do not affect product usability

Replacement Process

To request a replacement:

1. Email us at contact@hiddentheory.in

2. Include:

   • Your Order Number

   • A description of the issue

   • Photos or videos showing the damage or defect

Our team will review your request within 24–48 hours.

If approved, we will arrange a free replacement of the product.

Contact

For any support regarding your order, contact us at:

Email: contact@hiddentheory.in